WC in Georgia said: “I applied for a modification in October 2008 but never received anything about it until February 2009. I made my February payment but it was put in a suspense account and was never applied.
I was told to send in paperwork which I did in time. I sent it over night through FedEx to ensure it was there in time. I talked to over 50 different people that told me different things about the process. I was told not to make anymore payments until the mod process was complete.
I was then told I should not have stopped making the payments because it might go into foreclosure. I was really pissed and told the person on the phone that my home better not show up in the local paper because this was not my fault.
I was later told that the mod would be finalized by the end of June but now I received a letter stating that it was denied due to the fact that the paperwork wasn’t received in a timely matter.
Saxon Mortgage is such a rip off. Someone really needs to do something about this because they are really causing unneeded stress and causing people to lose their home when it is not their fault.”