CB in California said: “RE: SAXON MORTGAGE. In March ’09 i paid a company $3,000 to help me through the entanglement of Modification (which as i found out was a waste of money-you get no-where just as fast on your own) and over the next 4 months i went through the Saxon process of sending in documents to be told they did not get them and to resend..placing phone calls to be told to call back etc.
AFTER 4 MONTHS i was told my original loan amount was too large for the government program and that i needed to start all over requesting an ‘in-house’ modification…i had to re-submit everything many times over. The frustration compounds knowing that SAXON SHOULD have told me in a few Seconds that my loan was too high(by aprox $6,000) – oh and they would not let me pay down the balance so i could conform to the program!!
In October i finally got the in-house modification put together. Huge relief i thought…The first week of November i received documents to have notarized and scraped together $13,982.10 for the required deposit, sending everything next day air to arrive ahead of the deadline.
I never heard from Saxon again; no letters etc…in the meantime i started getting statements from Ocwen of Florida and the information that was on their statement did not align with the terms of the Modification.
I called Saxon they said they could not tell me anything i needed to call Ocwen – my loan had been transferred to another company for servicing. fyi-These guys are far worse to deal with than Saxon!! After i faxed my mod agreement to Ocwen on several occasions and numerous calls to managers – who i was put into their voicemail with never a return call.
I finally got through to a manger FEBURARY 4TH…who proceeded to tell me i had no Modification and that SAXON NEVER COMPLETED the agreement and instead Ocwen was given the deposit i sent to Saxon who applied it to my loan balance and is now threatening to Foreclose!! What a racket!! Is there any recourse?”