JW in Colorado said: “I have been trying for several months to get my loan modified. I asked Saxon Mortgage to at least not raise the ARM which increased the monthly over $400 a month. They ignore me. I asked Saxon Mortgage to help me out by cancelling the late fees. They ignored me. I sent all info they requested to get a loan modification. I call twice a week and they said it is in process.
In the meantime Saxon said I have to pay all of payment or it will go into foreclosure. Then they say it will get bigger with their attorney fees. I have not worked with anyone that pays any attention to their customers. Please forward this to Mr. Obama, because I understand his new policy will get me a new mortgage. Maybe he can fire the President of Saxon. I need help.”