Phil, no location given, said: “I’ve been making modification payments to Saxon Mortgage for a year now. First I was told they were missing documents but they couldn’t tell me what docs were missing. Then they told me I missed a payment and that I’d be removed from the HAMP program and eventually I received a foreclosure letter.
But after I called numerous times, Saxon Mortgage found the missing payment and put me back on the program but told me final approval was pending review of the required documents… It’s been a frustrating and sickening 12 months and STILL I don’t know if I’m here to stay!
There is no communication between the Saxon Mortgage modification department and the service representatives. They won’t put you in direct contact with the mod department, I wonder if such a department actually exists!
Anyway, in my opinion they are all just lying thieves, trying hard to find any possible reason not to approve me for the HAMP program. Saxon Mortgage would rather foreclose on or shortsale the house since they will receive the money owed through mortgage insurance even if the property sold for 30 cents on the dollar they would receive the difference.”