Saxon Mortgage help line says get a roommate

Barbara in Vermont said: “I contacted Saxon last summer to request a modification and was told to get a roommate. I completed the income/expense sheet and got no help at all, i am behind on my mortgage and the fees continue to mount.

I spoke to Saxon Mortgage again november of 09 and again completed the income/expense sheet and as of this date 1-25-2010 am waiting for the appraisal to be done of my home.

Everytime I call i get the same song and dance, meanwhile I am getting certified letters that they are going to take further action.

Can’t anything be done with Saxon mortgage?”