SB in Michigan said: “I have been dealing with Saxon since April over a glitch (their line) with the computor that has caused me to be default by 4 months. Of course Saxon is adding late fees.!! To the point it is about them using my escrow to to pay my homeowners insurance, which i am responsible for.
After finding this out they were charging me double for my taxes and telling me i owed for a now negative escrow account, assising this all came up with an ungodly amount for my mortgage payment,which was based on inacurate numbers. The insurance company said they could not return Saxon’s check.
Of course no one let me know , and after calling every week. I then paid off the back escrow and let them know the taxes were $1100.00 for the year not $ 2200.00 and the $1245.14 was paid do you know they applied my payment to the mortgage , and not the back escrow.
I am still waiting for them to re-asses these numbers to get me back to my normal payment of $914.00 per month,which includes my escrow payment. I have spoken to tooo many reps, and all they do is transfer and meanwhile they think I am going to cover late fees !!! I am glad I found this site, and hope I can find a way to get help before they force me to loose my home.”