When Saxon Mortgage tell you to stop paying your mortgage

WC in Georgia said: “I applied for a modification in October 2008 but never received anything about it until February 2009. I made my February payment but it was put in a suspense account and was never applied.

I was told to send in paperwork which I did in time. I sent it over night through FedEx to ensure it was there in time. I talked to over 50 different people that told me different things about the process. I was told not to make anymore payments until the mod process was complete.

I was then told I should not have stopped making the payments because it might go into foreclosure. I was really pissed and told the person on the phone that my home better not show up in the local paper because this was not my fault.

I was later told that the mod would be finalized by the end of June but now I received a letter stating that it was denied due to the fact that the paperwork wasn’t received in a timely matter.

Saxon Mortgage is such a rip off. Someone really needs to do something about this because they are really causing unneeded stress and causing people to lose their home when it is not their fault.”

One thought on “When Saxon Mortgage tell you to stop paying your mortgage

  1. The exact thing happened to me. My wife and I had to start the entire process over. I called at least 4 times a week checking on the progress and most of the time go conflicting answers. Whatever you do, don’t call after 10am(central…my time). You will always get a debt collector on the line. I contacted BBB, FTC and the Attorney generals office for assistance. Saxon listens to these guys. The BBB got Saxon to UPS me a written agreement of terms and the fact I hadn’t received paperwork yet in just 3 days after I contacted them.

    I contacted the Attorney generals office in Texas and a little over a week later I had loan mod documents with correct dates. I sent it in and my loan mod is FINALLY complete. All thats left is for them to repair my credit which they state is part of the process. Thank GOD.

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